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These Terms & Conditions set out the rules that apply when you open an account, access the lobby, or move funds through your mrjili wallet. Access and eligibility depend on local law and are available only where permitted in your region.
By creating an account on mrjili, you enter into a binding agreement with us. These Terms govern every interaction: browsing the lobby, placing activity in any game category — slots, live casino tables, fishing games, or sports betting — and every fund movement through your account wallet. We apply these Terms consistently regardless of which payment channel you use, whether that is GCash, Maya, GrabPay, PESONet, or Bank Transfer. Where local law restricts access, these Terms do not override that restriction. Eligibility to hold an account and participate in games is subject to applicable law in your jurisdiction. We reserve the right to limit, suspend, or close accounts where access conflicts with local regulatory requirements. You are responsible for confirming that your use of mrjili is lawful where you are located. We may update these Terms from time to time. The current version is always the one published on this page. Continued use of your account after an update constitutes acceptance. If you disagree with any revision, the correct step is to stop using your account and contact support to request closure. Payment context: transaction limits, processing steps, and wallet verification requirements for GCash, Maya, and other rails are shown inside your account at the point of transaction — not stated here as fixed figures.
Used for account deposits and withdrawals where available in your region. Limits and verification steps are shown at the point of transaction inside your account.
Accepted as a wallet funding and withdrawal channel. Eligibility and processing instructions appear in your account wallet section at the time of use.
Available as a payment option for eligible accounts. Check your wallet settings for current availability and any regional conditions that apply.
Supported for larger transfers where your account and bank are verified. Steps and field requirements are shown in the account transaction flow.
Not every part of your mrjili experience falls under the same set of rules. This section draws the boundary clearly so you know which situations these Terms govern and which are handled separately or by a third party.
These Terms apply fully to account creation, login, session activity and account closure. Rules around identity verification and account status decisions are covered here.
Deposits, withdrawals, and internal wallet transfers — including those made via GCash, Maya, GrabPay, PESONet or Bank Transfer — are governed by these Terms alongside any channel-specific conditions shown at the point of transaction.
Access to game lobbies, live casino tables, slots and sports betting markets is subject to these Terms. Game-specific rules displayed within each title or room also apply and are read alongside these Terms.
Payment processors, game studios such as Pragmatic Play and JDB, and any external links operate under their own terms. We are not liable for third-party conduct; these Terms do not extend to services outside our platform.
As an account holder, you have specific rights over your own data and account records. You can review your transaction history at any time by navigating to the history tab inside your account wallet — this includes all GCash deposits, Maya withdrawals, and Bank Transfer entries processed under your account. If any detail on your account profile is incorrect, you can update most fields directly through account settings. For fields that require identity verification to change — such as registered name or linked payment method — contact our support team and follow the steps they provide. You can also ask us to explain a specific account decision, such as a transaction flag or access restriction, by raising a request through the channels listed in the support section below. We aim to respond to every policy-related request within a reasonable timeframe; the current response status is shown in your account dashboard after login.
Open the wallet history tab in your account to see every transaction, including GCash and Maya entries, with timestamps and amounts as recorded.
Update editable fields in account settings directly. For identity-linked fields, submit a correction request to support with the required verification.
If you disagree with a decision made under these Terms, contact support and specify the account event in question. We will review the record and respond.
You can ask to close your account at any time. Outstanding wallet balances are handled according to the withdrawal steps shown in your account before closure is finalised.
Questions about these Terms — whether about account access, a specific transaction rule, or a wallet decision — can be sent through any of the channels below. Have your account details ready when you contact us so we can locate your record without delay.
Open the chat widget from any page on mrjili. Use this for time-sensitive policy questions or to ask about a specific account action that needs an immediate response.
Send a written policy inquiry to our support address listed in the contact section of your account. Email is the right channel for detailed questions about account decisions or transaction records.
The Help section inside your logged-in account contains policy summaries, FAQ entries and links to submit a formal request for account or terms-related matters.
We manage account data, cookie usage, and session security according to the obligations set out in these Terms and our Privacy Policy, which is published separately. Here is how each area works in practice.
information you provide — name, contact details, linked payment methods such as GCash or Maya — is held only as long as your account remains active or as required by applicable law. You can ask for a summary of what we hold by contacting support.
We use cookies to keep your session active and to remember lobby preferences. Cookie settings are available in your browser. Continuing to use the site with cookies enabled constitutes acceptance of their use as described in our cookie notice.
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your authorisation, contact support immediately. We investigate reported unauthorised access under the procedures in these Terms.
To request a correction to stored data, update a linked payment method, or ask about data retention on a closed account, raise the request through live chat or email. We confirm receipt and follow up within the timeframe shown in your account dashboard.
These are the questions we hear most often about how our Terms & Conditions work. If your question is not covered here, the support channels listed above are the right next step.
Yes. Creating an account or using any feature of mrjili — including the game lobby, sports betting, or wallet — means you have accepted these Terms. If you do not accept them, you should not proceed with registration or account use.
We publish the current Terms on this page. The updated version is effective from the date shown at the top of the document. Continuing to use your account after a revision is posted means you accept the updated Terms. Check this page periodically to stay current.
Yes. These Terms apply to all account activity regardless of which payment channel you use. GCash, Maya, GrabPay, PESONet and Bank Transfer transactions through your wallet are all subject to these Terms alongside any conditions shown at the point of transaction.
We may limit or suspend access where activity conflicts with these Terms or where local law requires it. If your account is restricted, contact support via live chat or email with your account details. We will explain the reason and the steps available to you.
These Terms govern use of mrjili wherever the site is accessible. However, eligibility to hold an account and participate in game categories depends on local law in your location. Where local regulations restrict access, those restrictions apply regardless of these Terms.
Contact support through live chat or email and request account closure. Any remaining wallet balance — whether from GCash deposits, Maya transfers or other sources — will be handled through the withdrawal process shown in your account before the closure is confirmed.